Privacy Policy

1. Introduction

Welcome to RoomRent's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, date of birth
• Identity Verification: Government ID, address proof, photographs
• Payment Information: Bank account details, UPI ID, payment history
• Rental History: Previous addresses, rental duration, references
• Communication Data: Messages, emails, phone calls with our team
• Usage Data: Website visits, app usage, preferences

3. How We Use Your Information

We use the collected information for various purposes:

• Process your booking and rental applications
• Verify your identity and conduct background checks
• Facilitate payment processing and billing
• Communicate about bookings, services, and updates
• Improve our services and customer experience
• Ensure safety and security of all tenants
• Comply with legal obligations and regulations
• Send promotional offers and marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Property Owners: To facilitate your rental application
• Service Providers: Payment processors, maintenance services, cleaning services
• Legal Authorities: When required by law or to protect our rights
• Background Check Services: To verify tenant information

We do NOT sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security audits and updates
• Limited access to personal data (only authorized personnel)
• CCTV surveillance for physical security

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements

After your tenancy ends, we retain basic information for 3 years for record-keeping and legal compliance purposes.

7. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at jitupatel7687@gmail.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Deliver targeted advertisements (with your consent)

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: +91-0731-4947231
• Address: 730-B Scheme no 136, Indore, Madhya Pradesh 452001

We will respond to your inquiry within 7 business days.

14. Compliance

RoomRent is committed to complying with applicable data protection laws and regulations, including:

• Information Technology Act, 2000 (India)
• Personal Data Protection Bill (when enacted)
• General Data Protection Regulation (GDPR) for EU residents